FaceBook icon LinkedIn icon
Mob: 0788 903 9393

Privacy Policy

Progressive Mediation: Privacy Policy


  1. Progressive Mediation Ltd. is registered with the Information Commissioners Office in line with its obligations under the Data Protection Act 1998 and the General Data Protection Regulation 2018. Date of registration 24 January 2012: date of expiry 23 January 2019: Registration reference Z302208 Progressive Mediation Ltd.  will maintain this registration and be mindful of its statutory obligations under the Act and the Regulation, and of advice and guidance issued by the ICO.


  1. Progressive Mediation Ltd. will hold all information supplied by clients securely. Computerised records will be held only on the secure computer system at 4 Melita Road, in respect of which data security is a priority. Security measures are implemented and regularly reviewed in line with the advice of our IT consultant Martin Vines of Martin’s Helpdesk:  https://martinshelpdesk.com/


  1. Paper records and documentation will be held in lockable filing cabinets and or lockable store rooms in Progressive Mediation Ltd. offices at 4 Melita Road. If it is necessary for records to be taken elsewhere they will remain in the possession of  the person to whom they are entrusted, that is only a person who is a partner or who has signed a confidentiality agreement with Progressive Mediation.


  1. Mediation and Parenting Coordination are confidential services. All personal data will be confidential to the clients who provide it. They may access all records held relating to themselves at any reasonable time on request. In no circumstances will any personal information on clients be released to any third party without the explicit consent of the person who provided the information.  The only exceptions to this are that Progressive Mediation:


  1. reserves the right to inform the relevant statutory authority of information disclosed in Mediation and Parenting Coordination which indicates that a child or vulnerable adult has suffered or is at risk of significant harm. Normally clients would be informed of any such notification, but if, exceptionally it is felt that such notification could itself expose the child or vulnerable adult to further risk a unilateral notification may be considered necessary.


  1. Reserves the right to inform the relevant statutory authority of information relating to possible money laundering should evidence of this be disclosed in Mediation and Parenting Coordination. This provision reflects Progressive Mediation’s obligations under the Proceeds of Crime Act 2002.


  1. Progressive Mediation records will normally be held for one year and then safely destroyed/deleted, except in cases of legally aided mediation (see below).


  1. In the case of those eligible for legal aid for family mediation, Progressive Mediation will provide family mediation services in accord with the policies and procedures of the Compass Resolution Network, copies of which are available on request. The Legal Aid Agency requires family mediation records to be held for six years.  Records may be held at the offices of Compass Resolution or on their electronic systems.  Compass Resolution is registered with the Information Commissioners Office.



  1. Progressive Mediation is a limited company. The directors are Frances and Charles Place. They are family mediators accredited by the Family Mediation Council, https://www.familymediationcouncil.org.uk/ Unique Registration Numbers: 0021A (Frances) 0022A (Charles) and therefore bound by the FMC Code of Practice both of whom will have access to all records, but will exercise this access on a need to know basis.  Progressive Mediation engages staff to assist in the provision of family mediation and administrative services on a self-employed basis. These staff are currently Zosia Novak, who provides administrative services and Anna Raphael, accredited Family Mediator who undertakes family mediation.  All such staff are required to comply with the Progressive Mediation privacy policy, the principles of confidentiality governing family mediation practice as set out in the Family Mediation Council’s Code of Practice. They are also required to sign a confidentiality agreement.


  1. The Family Mediation Council Code of Practice requires accredited family mediators to engage a Professional Practice Consultant. The PPC for Progressive Mediation is Ian Walker, accredited family mediator of Ian Walker Family Law and Solicitors https://familylawandmediation.co.uk/.  Ian Walker may have access to confidential information held by Progressive Mediation Ltd. in conjunction with his duties as Professional Practice Consultant.



  1. Anyone working with Progressive Mediation Ltd. who has access to any data is required to sign a confidentiality agreement.


Charles Place

Reviewed and updated 7th May 2018



Focus on your future